Frequently
Asked Questions |
It is
raining; do I still put my donations outside?
Kcdonationpickup does not cancel donation pickup
routes due to rain. It is beneficial if donated items
are covered or in a covered area. If you have any
concerns feel free to contact our weather hotline at
816-966-0854 or check the weather update at
www.kcdonationpickup.org.
I didn’t receive a reminder call, what happened?
Here are a few possibilities that might have caused
this to happen; we have an incorrect area code and/or
phone number on our records, our system may have
attempted to call a phone number that was not answered,
our system attempted to leave a message but the message
was not recorded on your voice mail system.
Do I still put my donations out even if I didn’t
receive a reminder call?
Yes, please still put your items out but please call
us at 816-966-0854 or email us
to let us know that your
donations are outside along with your name, address, zip
and a phone number were we can contact you.
What furniture items do you accept?
KCdonationpickup accepts furniture and mattress items
that are in acceptable condition. Items must not have
any stains, tears or be in need of repair. Unfortunately we
can’t accept damaged furniture, appliances, tires,
batteries, chemicals, sofa sleepers and large console
televisions. If you have any questions about a possible
item you have to donate please feel free to contact us
at 816-966-0854.
Where can I drop off my donations so I don’t have to
wait for a pickup?
Kcdonationpickup accepts donations at a number of
donation bins located in our communities. We also accept
donations at any one of our local MAJ-R Thrift and
Discount Store locations. Click here to find a donation
bin near you.
It’s 4:00PM and you haven’t picked up my donations,
are you still coming?
Often times our teams are still out picking up
donations into the late afternoon. However, if you have
any concerns please feel free to email
us or call 816-966-0854.
There is snow on the ground.
Should I still put my
donations outside?
Kcdonationpickup carefully evaluates road conditions
for our ability to safely complete donation pickups. If
you have any questions please call our weather hotline
at 816-966-0854 or check our web site at
www.kcdonationpickup.org. On inclement weather days the
web site and hotline are updated at 6:00am. In the event
that we are forced to cancel a route, we will notify you
via email and/or phone and implement the closest
reschedule date.
Who is Cornerstones of Care?
This is kcdonationpickup’s chosen charity..
To find out more about this organization click on the
following link:
www.cornerstonesofcare.org.
I need a donation receipt?
Please call us at 816-966-0854 or email us at
kcdonationpickup.org and we will gladly email you a
donation receipt. If you would like a receipt mailed to
you, please be sure and include your mailing address.
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